Our Professional Staff
Tonia MacPhail, A.A.S., HIS
Owner, Licensed Hearing Instrument Specialist
In 1997, I relocated from the Seattle suburbs to Stanwood to raise my two girls in our wonderful, small community. After spending years in the customer service and insurance industry, I wanted a change and in 2007, I was lucky enough to be hired at our local hearing center. I started as the office assistant setting up the electronic insurance billing system but was quickly promoted to office manager. For the first time in years, I found what I loved to do. When the opportunity to attend school and learn how to test and fit hearing aids, I jumped on it. I have always said, “When you love what you do, you’ll never have a bad day.” That statement couldn’t be more true. I graduated with honors in 2011 and was consistently among the top fitters I the country. I have been committed since day one to help my patients with their hearing loss. Difficult hearing losses are a challenge, but with my tenacity, I know I can help you improve your hearing. Nothing makes me happier than hearing my patients, who are more of an extension of my family, tell stories and explain how they are more active and able to do things they use to enjoy before they experienced hearing loss. I have the experience and most of all, I am committed to your better hearing. Together, we will accomplish what other hearing centers may not be able to, improve your lifestyle. It’s about you and how I can help you.
Angela is the front office coordinator for Stanwood Hearing. In this role, Angela manages all aspects of the front office, including scheduling appointments, assisting with event coordination and marketing, and creating a warm and inviting environment for our clients when they walk into the door.
After 4 years working as front office administrator for an animal hospital, an opportunity to work forTonia and help build a practice from the ground up enticed her. Building meaningful relationships and being part of community is important to her. She believes in Tonia, not only has she built a clientele, she's created long last relationships with clients and the community and it shows in everything she does.
When she is not at the office, you will find her at a motocross competition, camping, fishing, or hiking with her two sons. She loves Stanwood/Camano. The close knit, small town feel of community is why she fell in love with our area.
Billing Specialist/Hearing Aid Tech