About Us
We are dedicated to helping the people of Snohomish County with their hearing.
Schedule Appointment
We have in-office appointments available for new and existing patients.
Hearing Care for Stanwood, WA
After working locally for corporations for several years and all the changes that go on behind closed doors, our owner and Licensed Hearing Instrument Specialist, Tonia MacPhail, decided to branch out on her own. Tonia has been helping the hearing impaired for many years.
“I have lived in this community for almost 25 years. Most of the patients I see are family, friends, and parents and grandparents of my kid's friends. I live, work, and shop in this community. I will always do right by my patients.” – Tonia MacPhail, A.A.S., HIS
We believe in customer service and care. Our new location opened on April 1st, 2019.
Meet Your Hearing Specialist in Stanwood, WA
Tonia MacPhail, A.A.S., HIS
Owner, Licensed Hearing Instrument Specialist
“In 1997, I relocated from the Seattle suburbs to Stanwood to raise my two girls in our wonderful, small community. After spending years in the customer service and insurance industry, I wanted a change and in 2007, I was lucky enough to be hired at our local hearing center. I started as the office assistant setting up the electronic insurance billing system but was quickly promoted to office manager. For the first time in years, I found what I loved to do. When the opportunity to attend school and learn how to test and fit hearing aids, I jumped on it. I have always said, “When you love what you do, you’ll never have a bad day.” That statement couldn’t be truer.
I graduated with honors in 2011 and was consistently among the top fitters in the country. I have been committed since day one to help my patients with their hearing loss. Difficult hearing losses are a challenge, but with my tenacity, I know I can help you improve your hearing. Nothing makes me happier than hearing my patients, who are more of an extension of my family, tell stories and explain how they are more active and able to do things they use to enjoy before they experienced hearing loss. I have the experience and most of all, I am committed to your better hearing. Together, we will accomplish what other hearing centers may not be able to, improve your lifestyle. It’s about you and how I can help you.”
Samie Sanford
Director of Operations
Samie is our Billing Specialist and Hearing Aid Tech. She has worked with Tonia for 10+ years and is excited to support her with her new solo adventure with Stanwood Hearing and is dedicated to helping you hear better.
She is married and has a daughter and stepson. She loves to go boating, camp, hike, beach comb, spend time with friends and family, and has a love for the Island of Maui and takes every chance she can to go back and visit.
Ethan Lee
HIS Student
Right now, Ethan is working as the front office person but will be taking classes to become a hearing instrument specialist.
How We Give Back to Our Community
We support or partner with:
- Stanwood Lions Club
- The Camano Center
- Stanwood Senior Center
- Brookdale Senior Living
- Food Bank
- Relay for Life
- YMCA & Boys and Girls Club of Snohomish County
- The Attack (helping young adults with disabilities)
- AAUW American Association of University Women Stanwood Camano
- Twin City Idlers
We love you, Stanwood Community!